Welcome to Flat Match Lux. By accessing or using our website, services, or content, you agree to be bound by the following Terms of Use. Please read them carefully before engaging with our platform.
1. Acceptance of Terms
By accessing or using any part of the Flat Match Lux website, including browsing our content, making inquiries, or purchasing services, you agree to be legally bound by these Terms of Use. If you do not agree with any part of these terms, you must not use our services.
2. Services Provided
Flat Match Lux is a luxury real estate consultancy that offers bespoke apartment matching, relocation support, legal assistance, and property advisory services in Singapore. All services are curated and delivered on a premium, client-focused basis.
3. User Responsibilities
You agree to provide accurate, current, and complete information when engaging with our services. You are solely responsible for any activity that occurs under your name or inquiry and must not use our website for any unlawful or unauthorized purposes.
4. Intellectual Property
All content on this website, including text, images, design elements, logos, trademarks, and proprietary materials, is the intellectual property of Flat Match Lux. Unauthorized reproduction, distribution, or commercial use of our content is strictly prohibited.
5. Confidentiality and Data Protection
We are committed to maintaining strict confidentiality for all client information. Personal data submitted through our website is protected in accordance with applicable data protection regulations and is used exclusively to provide and improve our services.
6. Limitation of Liability
Flat Match Lux shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of the website or services, including but not limited to lost profits, data, or opportunities. All services are offered “as is” and “as available.”
7. Service Disclaimer
Flat Match Lux does not guarantee the availability, pricing, or condition of third-party properties. All property matches and consultations are based on information provided by external partners or clients and are subject to market fluctuations and independent verification.
We do not act as a legal party in property transactions and assume no liability for contractual obligations between clients and property sellers, landlords, or developers. All recommendations are advisory and non-binding.
8. Refund Policy
Due to the personalized and service-based nature of our offerings, all payments made for services are non-refundable once the initial consultation or curation process has begun.
Exceptions may apply under the following conditions:
-
If Flat Match Lux is unable to deliver any property options within 30 business days of confirmed brief and payment.
-
If a service was purchased by error and cancellation is requested within 24 hours of payment and before any consultation has taken place.
To request a refund under these exceptional circumstances, please contact support@flatmatchlux.com with a detailed explanation. Refund requests are reviewed on a case-by-case basis and subject to approval at our sole discretion.
9. Modifications to Terms
Flat Match Lux reserves the right to update or modify these Terms of Use at any time without prior notice. Changes will be effective upon posting on this page. Continued use of our website or services constitutes your acceptance of the revised terms.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of Singapore. Any disputes arising in connection with these terms shall be submitted to the exclusive jurisdiction of the courts of Singapore.
For questions or concerns regarding these Terms of Use, please contact us at:
📧 support@flatmatchlux.com