Flat Match Lux is committed to protecting your privacy and personal data. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website or use our services.
By accessing this website, you agree to the terms described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
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Personal Identification Data: Full name, email address, phone number, location, and contact preferences.
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Property Preferences: Desired location, budget, property type, lifestyle requirements.
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Technical Information: IP address, browser type, operating system, device data.
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Cookies and Tracking Data: Behavior on our website, session duration, pages visited.
We collect data through forms, email inquiries, and usage of our website.
2. How We Use Your Information
We use the collected information to:
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Provide personalized property recommendations.
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Communicate with you about your requests or services.
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Improve website performance and user experience.
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Conduct internal analytics and market research.
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Send promotional updates (only with your explicit consent).
We will never sell, rent, or share your data with third parties for marketing purposes without your permission.
3. Data Storage and Protection
All data is stored on secure servers and protected using industry-standard encryption and firewall technologies. Access is restricted to authorized personnel only. We take reasonable steps to protect your information from loss, misuse, or unauthorized access.
⚖️ GDPR Compliance
Flat Match Lux fully complies with the General Data Protection Regulation (GDPR).
Under GDPR, you have the following rights:
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Right to Access: You can request access to your personal data.
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Right to Rectification: You may update or correct inaccurate data.
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Right to Erasure: You may request that we delete your data.
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Right to Restrict Processing: You can limit how we use your data.
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Right to Data Portability: You may request a copy of your data in a structured, machine-readable format.
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Right to Object: You may object to the processing of your data for certain purposes.
To exercise any of your rights, contact us at support@flatmatchlux.com with the subject line “GDPR Request”.
We process your data only with a lawful basis, such as your consent, contract necessity, or legal obligation.
🤝 Confidentiality Policy
Flat Match Lux operates with absolute discretion. Any personal or business-related information shared with us is treated as strictly confidential. We take pride in serving high-profile individuals and corporate clients with a policy of trust and privacy at every step.
Information shared during consultations, onboarding, or legal review will never be disclosed without your explicit written permission, unless required by law.
🍪 Cookie Policy
Our website uses cookies to enhance user experience and analyze site traffic.
What are Cookies?
Cookies are small text files stored on your device to help recognize your browser and remember certain information.
Types of Cookies We Use:
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Essential Cookies: Required for basic site functionality.
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Analytics Cookies: Help us understand visitor behavior.
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Preference Cookies: Remember your settings and preferences.
You can control cookies through your browser settings. By continuing to use our site, you consent to our use of cookies unless disabled.
4. Third-Party Services
We may use third-party providers for analytics, hosting, and legal processing. These services are carefully selected to comply with data protection regulations. We ensure that all third-party providers handle your data securely and responsibly.
5. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. We recommend reviewing this policy periodically to stay informed.
6. Contact Us
For questions or concerns about your privacy, or to exercise your data rights, please reach out:
📧 support@flatmatchlux.com